Incident response
AssessTechniques
Operational process for detecting, investigating, and resolving service outages or failures.
Why it's here
Placed in Assess: 3 article(s) of evidence from 1 source(s), led by research-stage coverage, with 2 in the last 30 days. Confidence 38%.
Evidence (3)
- 3InfoQ·10/1/2026researchInfoQ Panel on AI-Driven Production Operations
Panelists discuss how AI is changing production operations by turning operational data into actionable insights for incident response. They also examine automation and architectural practices that make systems more understandable and how AI affects software delivery and the deterministic nature of production applications.
- 6InfoQ·9/6/2026securityFigma Uses AI Agents to Speed Security Investigations
Figma documented how its engineering team built AI agents to assist the security team with alert investigation, incident search, system checks, and draft code fixes. The company says the agents learn from prior investigations and help resolve complex alerts about 70% faster.
- 5InfoQ·8/26/2026researchUsing LLMs in Incident Response
Anthropic reliability engineer Alex Palcuie describes practical ways large language models can assist during incident response, especially by quickly scanning logs and traces. He also notes their limits in root-cause analysis, where they often struggle to distinguish causation from correlation, and outlines how teams can adopt them without weakening human operational expertise.